Debt Collection agency, Peak Recoveries has no hidden costs or fees. Our commission includes debt collection letters, debt collection phone calls, basic debtor location and client reporting. Even better - you only pay if we collect your debt!
To find out more about our No Collection - NO Commission email us today or call us on 1300 65 75 97.
As times get tougher, it becomes more necessary to start the debt collection process as quickly and professionally as possible. We understand that some companies like to undertake their own debt collection procedures prior to outsourcing their difficult debtors to debt collectors. Therefore Peak Recoveries offers a range of debt collection seminars and debt collection courses designed to teach accounts departments successful debt collection methods.
To find out more about our debt collection training or to find out when the next course is being held, email us or call us on 1300 65 75 97
Please email us to discuss our attractive bulk collection rates or call 1300 007 886.
Peak Recoveries strongly believe the key to our excellent service is our quality personnel and our compulsory debt collector training. We provide all our debt collectors compulsory training in (but not limited to):
We understand that your current debtors have the potential to return to being good clients. Therefore, we protect your name as if it were our own and treat all debtors in a firm but considerate manner.
As an Australian Debt Collection Agency Peak Recoveries was established to collect outstanding debts for the clients quickly and economically.
Peak Recoveries offers a specialised account collection and debt management services and debt collection training to businesses and Commonwealth, State and local government bodies.
Our services include demand and negotiation of outstanding unpaid accounts, debt collection litigation, training in how to collect outstanding debt, and designing and implementing cash flow management policies and procedures. In providing all our services we focus on providing a personalised service that is effective, flexible and economical for our clients.
It is our intention to provide a level of service that satisfies your expectations. Peak Recoveries is committed to you, our client, and will maintain the highest compliance standards.
At all times the staff of Peak Recoveries are mindful of your reputation and comply with regulations and statutes which control the debt collection industry. Our employees are familiar with the laws that govern the day to day activities and are suitably licensed to carry out their tasks. All debt collection team members are licensed and work in line with the Guidelines set down by ASIC, the ACCC, Trade Practices Act, Privacy Act, UCCC and all legislation encompassing the collection industry.
Peak Recoveries applies the highest level of integrity and complies with anti-discrimination, harassment and privacy laws in all circumstances. Peak Recoveries will report on all matters as requested and conduct its duty with enthusiasm, professionalism and in an ethical manner.
As a dedicated debt collection agency Peak Recoveries provides their clients with a specialised debt collection service comprising of debt collection demand and negotiation, credit management, debt collection training and, if necessary and economical, litigation.
As your outsourced debt collector, Peak Recoveries will provide a dedicated, specialised team focussed on achieving:
All accounts referred to Peak Recoveries will be actioned the same day. An effective notice detailing the debt will be to bring the debtor's attention to the overdue account, and that it is in the hands of Peak Recoveries debt collectors. Trained, professional staff using effective telephone techniques will contact the debtor. A debtor who responds positively will find our approach polite and inoffensive.
Peak Recoveries will provide as requested:
Litigation is monitored by Peak Recoveries staff dedicated to the account to ensure the smooth process of the matter.
Peak Recoveries provides an integrated system that is effective and efficient. We are able to settle the majority of accounts without the need for litigation. We highlight that litigation does not guarantee the recovery of a debt. The cost of litigation is charged to the client at scale rates, and is largely recoverable from the debtor should we prove to be successful.
Peak Recoveries assists their clients with the formalisation of credit acceptance procedures, invoice design and production, internal credit collection policies and procedures, ledger management, and debt collection training.
This consultancy service will be invaluable to you, particularly if you do not employ a specialist credit manager. Your debtors ledger is possibly your largest asset and it is crucial to manage it effectively to optimise cash flows.
Peak Recoveries can assist you with:
Peak Recoveries understands that not all businesses employ a credit manager. Therefore, we have designed a number of debt collection and credit management training courses designed to give you a better understanding of this aspect of your business. Particularly in the current economic environment, this form of training is invaluable.
We offer courses in any combination of the following:
If you are interested in finding out how Peak Recoveries can train you in any of the above topics please email us.
A key to our success as a debt collection agency is our use of innovative debt collection technology.
Our debt collection software is a specially designed collection and database program developed for debt collection agencies. It is produced locally and has a special focus on assisting in the recovery of outstanding accounts. A fully functional and customisable program, it allows Peak Recoveries to offer economical debt collection solutions on a commission only basis, that are most suitable to our individual clients’ debt recovery and reporting needs.
Our debt collection software hosts a comprehensive integrated reporting system designed to provide our clients with an extensive suite of standard reporting. If a report is not available ‘off the shelf’, customised reporting can be tailored to our clients’ requirements.
Our clients’ information is backed up hourly using advanced technology to protect it from loss or corruption. Backups are stored off-site at a secure location to ensure full recovery in any situation.
The privacy of your personal information is important to us at Peak Recoveries.
We are committed to protecting and maintaining the privacy and security of your personal information. The National Privacy Principles of the Privacy Act 1988 and other laws and codes apply.
Our staff are trained to respect your privacy in accordance with our standards, policies and procedures. All information collected through this site and other sources will be kept strictly confidential and held with the utmost care.
Peak Recoveries collects business information and personal information relating to individuals from a range of sources such as ASX; ASIC; business names databases; the media; ITSA; Courts; credit publications; industry specific reports and journals; clients; third parties; and other publicly available publications.
The Privacy Act contains a set of standards for the handling of your personal information known as the National Privacy Principles (NPPs). These principles set out standards for the handling of your personal information that Peak Recoveries must meet.
They require Peak Recoveries to:
The Peak Recoveries site may contain links to other web-sites. Peak Recoveries is not responsible for the information handling practices or the content of such sites.